Wordpress Web Development
A Place for Payfastians to Connect
Payfast approached Webworx to help design and develop a platform where Payfastians, as they call themselves, could connect and collaborate. They wanted to enhance internal engagement and collaboration across the different departments and areas of the business, as with most businesses working in silos hinders horizontal collaboration and communication.
Insights & Challenges
Boost Engagement & Collaboration
The main challenge was lack of cross department communication. They would be new features introduced and certain teams were not aware of these, and hence could not help support and collaborate on championing them. Another challenge was getting Payfastians to use the platform and drive engagement. The main insight that came out of this was that the platform needed to provide quality content, resources and information in order to encourage people to use it.
Custom WordPress Development
We developed a light-weight custom WordPress theme for Payfast Huddle. The theme fitted the mold of a dashboard theme which prominent left sidebar navigation and branding and profile in the top bar. The site is targeted for internal use and hosted on a private network.
We developed custom user profiles and the ability to view all the staff and filter the team by department. Huddle user also have the ability to direct message each other and tag each other in posts.
Look & feel
Internal Communication Boosted
Payfast Huddle has been successful in boosting internal communication and engagement across departments. The Payfast marketing manager went as far as to say, “Dont know what we were doing before we had Huddle!”.